Everyone around the world is facing a great degree of uncertainty due to COVID-19. As at any time, QENTA is committed to supporting your business or you as a consumer and to providing continuity of service at all times, even more so throughout the course of this pandemic.
It is our duty to ensure that you can continue your operations and help you respond to the unique demands that you may be facing. Neither will there be any disruptions to our services for consumers. As a fully digital organization, we have set up all the measures to ensure the continuity of your business and availability of our services:
- We have set up remote working wherever possible.
- All teams responsible for production IT systems and office IT systems operate as usual. There are no limitations in any kind of service.
- Our supportlines are available as per normal operating hours. The usual contact details such as phone number and email address apply.
- All colleagues in direct contact with customers, partners and vendors are reachable via their normal contact details.
- A vast majority of our employees are equipped to work from home with laptop, phone and network access. The full range of necessary online collaboration tools are available remotely.
- Our teams are used to work remotely. The operation of IT equipment and organization as a virtual team have always been part of their regular working procedures.
The QENTA management team as well as dedicated working groups are meeting continuously to assess and appropriately respond to the situation, as it evolves, to make sure we maintain our business continuity, and to support the safety and health of those impacted. QENTA is in close contact with local government and public health authorities and is operating in accordance with their expert guidance.
We are prioritizing the well-being of both our employees and your employees, which is why the great majority of our workforce is working remotely from home and we have taken extensive measures to reduce potential transmission. Online collaboration tools are in place for our employees to not only communicate with each other but also with you and our partners.
